This privacy policy is to help you understand how we collect, use, protect and handle your personal information/identities on our website – https://basstravels.in

Introduction:

This is an introduction of our privacy policy. Kindly, read it very carefully –

  • As a customer of BASS TRAVELS, you agree to all the terms and conditions, plus the information described and mentioned in the privacy policy.
  • This policy is applicable to all the customers or individuals, who purchase services from BASS TRAVELS through the website or other offline sources/references. It also applies to those who visit our office and purchase our services.
  • Please note that this privacy policy is not applicable for the mobile sites, websites or mobile apps of any third parties, even if their website(s) is linked to our website, i.e. BASS TRAVELS.

 

What Information is collected & how is it used?

› We collect personal information of an individual, and by that we mean that we collect all information that could be used to identify a particular individual or linked to him/ her. Such information may include – name, credit card number, expiration date, telephone numbers, address, booking details, email address, information about the travel, cardholder names, passenger details and other essential details, as applicable and relevant to the service delivered.

› We may also gather information related to the internet protocol address of your computer, host and domain from which you are accessing the internet and other statistical data for validation purposes, if necessary. Although, personal information would not be collected through tracking programs/applications (like cookies), yet cookies may be used, if the personally identifiable information was provided from your end previously.

› Personal information need not be shared by any individual exploring the service offerings of BASS TRAVELS on the website, unless a choice is made to subscribe for our newsletter, purchase any of our services or opt for any of the following services –

 

Registration of Members

In order to become a registered member of BASS TRAVELS, you will have to provide varied details, like name, telephone number, e-mail address, residence address, login name along with a password, a password hint so that you can remember your password and the password validation. We collect such info due to numerous reasons, which includes, but are not limited to the following:

•For personal identification
• To contact you regarding purchase/support/feedback of our services
• To validate, fulfill and confirm travel reservations
• For new member registrations/confirmation of identity and improvement of content
• To discuss specific needs and customize/modify our website’s content

 

Making a Purchase

If you prefer to purchase any of our travel related services, you will be required to provide your personal information, as mentioned earlier (for example, name, credit card billing address, e – mail address, telephone number, name of individual(s) traveling etc.) Such information is collected to confirm and process your transactions, reservations and notify you regarding the transaction status. While making reservations for travelers other than yourself, notify us in advance that the other travelers are in agreement to disclosing their Personal information to us.

 

Profile of Members

Being a member, you can complete your online profile by providing additional Information such as travel preferences, pick-up points, halt-points, medical conditions if require sharing, credit card billing information etc. Such information will only be used to make reservations quicker, i.e. you need not key the same details each time.

 

Surveys and Promotions

♦ BASS TRAVELS value their customer opinions and feedback. To improve our services, we conduct online and offline surveys and participation is completely optional. The information collected is used to create and modify our content and make improvements to our website or mobile site.

♦ We run promotions or campaigns on our website occasionally to promote our services through interesting travel offers/discounts on packages. Information collected during such occasions may include survey questions and contact information. Surveys will be used to initiate product improvements and run promotions, while contact information will be used to notify the participants of discounts. You may also receive monthly newsletters and updates regarding our special discounts, tour packages, travel fare, rental discounts, loyalty discounts etc. You can always choose to opt out from receiving such messages.

 

Cookies

■ The use of cookies by BASS TRAVELS is similar to that of most reputed websites online. No personal information, such as name or address etc. is collected or stored by cookies. Hence, such information is unavailable for use by any third parties. However, cookies facilitate in serving our customers more efficiently. BASS TRAVELS may also uses cookies to personalize and improve customer experience on their website and mobile site.

■ These cookies may be used to display advertisements or send emails that relate to your travel or tour interests. Such information to only improve experience and is prevented from being distributed or used by any third party.

■ A cookie may also be used by an advertising server, in order to track the effectiveness of our advertisements on BASS TRAVELS. No personal information will be requested for such cases. However, cookies may also be used by third party advertising companies to advertise about travel related services and goods. Personal information of our customers is not included in the information collected by these cookies. Third party advertising companies use aggregated analytical statistics (visits to our website) and personal information is completely anonymous to them.

■ By using certain software applications, programs, plugins or by modifying settings on web browsers, the use of cookies can be controlled. However, blocking cookies from the website of BASS TRAVELS will limit the display of certain features and affect the use or purchase our services on the website.

 

Session Data

The generic information about the devices used to connect to the Internet, is automatically logged by BASS TRAVELS and is known as Session Data. It is not linked to any kind of your Personal information and is completely anonymous. It consists of the type of browser software you use, operating system, IP address and the varied user activities, while on the device. The session data is collected in order to the number of visitors surfing different pages on the website, what are the major items/ services that the visitors click on most, how often the visitors visit the website and so on. It also helps to identify any problem(s) occurring with the servers.

 

Sharing of Information

♦ We do not share, distribute, rent or sell any personal information of customers to any third parties. Information is shared only with alliance and associate partners who work along with us to offer several benefits to our customers.

♦ BASS TRAVELS uses non – personally identifiable information to deliver online services through measurement of demographics, conduction of statistical analysis and collectible characteristics of customer and visitor behavior. Such anonymous statistical information is provided to suppliers, affiliates, advertisers and business partners.

♦ BASS TRAVELS may hire third parties (for projects such as organizing contests, polls, email campaigns and market research surveys), to act on its behalf. This information is shared with such third parties, for use in connection with such projects.

 

Member information may also be disclosed:

  • If it is required by law, court order, law enforcement authority, or the government
  • For legal action against someone who may be – intentionally or otherwise – causing interference with the rights and properties of BASS TRAVELS.
  • To protect properties or rights of BASS TRAVELS or its affiliates, employees, associates, directors etc.

 

Opt-out of Promotional e-Mails

You can, at any time, opt-out or unsubscribe from receiving our newsletters or e-mail updates. However, you may receive occasional updates from us, regarding our services, special offers and promotions. We will ensure that such occasional updates would only be informative and based on your interests. However, if you do not want to receive them at all, you can unsubscribe receipt of email messages using the ‘Unsubscribe’ link in our email or send us an at info@basstravels.in to manually have you unsubscribed.

 

Additional Info

  • The payments made on our website are highly secured.
  • Our website may contain links to other websites. Hence, by clicking on any of these links, you will be redirected to other websites for which BASS TRAVELS bears no responsibility whatsoever. Hence we recommend you to read privacy policies of such sites, as their policies may be different from ours. You will be solely responsible for maintaining your membership account information and passwords.

 

Amendments

We continue to make changes and improvements to our privacy policy as and when applicable or necessary. Please make sure you keep reviewing this page periodically in case of specific questions or queries that may arise in order to stay informed and updated about the latest version of our privacy policy.

Please contact BASS TRAVELS in case of any further questions/queries at info@basstravels.in